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The legal bit, honestly labelled.

How we handle your information (including the photos and health details you share for a medical assessment), the terms of using this site, and the medical disclaimer that applies to every page.

Draft, pending legal review

Not yet final

These are functional templates written for launch. Because a medical site handles special-category health data, they must be reviewed by a lawyer familiar with Turkish law (KVKK) and GDPR before going live, this is not optional. The company details are now complete. Only the lawyer's review remains.

Privacy Policy

How we handle your information

Who we are

VIP Surgery Turkey is the trading name of VİP GROUP ÖZEL SAĞLIK TİCARET LİMİTED ŞİRKETİ, Beybi Giz Plaza, Maslak, Istanbul, contactable at info@vipsurgeryturkey.com. Registered in Türkiye, MERSİS no. 0925-1170-6210-0001, registered office: Maslak Mah., Maslak Meydan Sk., Beybi Giz Plaza A Blok No. 1/99, Sarıyer, İstanbul.

What we collect

Contact details you send us (name, phone, email); the content of your messages; photos you voluntarily share for medical assessment; and website analytics data (cookies).

Health data, the important part

Photos and medical information you send are special-category personal data. We process them only with your explicit consent, only to prepare your medical assessment and treatment plan, and we share them only with the medical professionals evaluating or delivering your care. We do not sell or advertise with your medical data, ever.

WhatsApp

Conversations happen on Meta's WhatsApp platform and are additionally governed by WhatsApp's own terms and encryption.

Retention & your rights

You have the right to access, correct and delete your data, and to withdraw consent at any time, exercised with a single email to us. Complaints can be raised with the KVKK Board or your local data-protection authority. [Retention periods and legal bases per KVKK Art. 5–6 & GDPR Art. 6/9 to be completed by legal counsel.]

Cookies

The site sets analytics and language-preference cookies, controlled by the consent banner.

Terms of Use

Using this website

What this website is

Information about medical tourism coordination services provided by VIP Surgery Turkey, a facilitator that connects patients with independent licensed medical providers in Türkiye and coordinates travel and care logistics.

What this website is not

Medical advice. Content describes procedures generally; only a qualified doctor who has assessed you personally can advise on your case.

Roles and responsibility

Medical services are provided by the treating doctors and hospitals under their professional licenses; VIP Surgery Turkey provides coordination, translation and logistics services. [Liability allocation to be defined precisely by legal counsel.]

Content

Before/after photos and reviews are published with patient consent and illustrate individual outcomes, results vary and are not guaranteed.

The usual

Intellectual property, acceptable use, governing law (Türkiye), and changes to these terms. [To be completed by legal counsel.]

Medical disclaimer

On every page

The information on this website is provided for general education and is not medical advice. Treatment suitability, risks and outcomes vary from person to person and can only be assessed in a personal consultation with a qualified doctor.

Consent on forms: before sending photos through our contact form or WhatsApp, patients confirm, "I agree that the information and photos I share may be used to prepare my medical assessment, as described in the Privacy Policy." This checkbox is required for KVKK/GDPR compliance.

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